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I am a very creative problem solver, confident in taking on new tasks, and comfortable working both "on the front line" or "in the back office". When selecting a career or any venture that is life consuming, I prefer a balance of potential learning to daily activities, and look for job satisfaction in almost everything I do.
As a Therapist and Clinic Owner I ammassed a tremendous amount of knowledge.
Customer Care: Opinion
Visit my Customer Care Library
Personal Belief: Corporations must focus on creating an environment where as an organization they present a uniform look and feel to their customers. Support, Sales, Marketing, PR and Billing departments must adopt a revised support structure that can better meet both end-user and customer service requirements by exploiting technology rather than headcount.
I have a wide variety of experience in Customer Care Strategies related to problem solving and dealing with difficult situations.
Many of my opinions have been formed based on my additional study in psychology, management of people in the hospitality industry, property management. I wrote this section initially while developing call centers and helpdesks and based it on my hands on work experience although it has evolved over the years as I continue to gain experience in other fields.. (Read More)
Learn About Wine
Wine Tastings: Reserve a standard tasting class for you and up to 3 guests (total of four wine tastings) from the featured winery.
10% off your purchase of 6-11 bottles.
15% off your purchase of 1 case.
20% off your purchase of 3 cases or more (any varietal combiation).